Privacy policy

The European Union General Data Protection Regulation 2016/679 (GDPR) came into effect in 2018. Your privacy is important to us and we want you to be aware of how we handle your information. Our privacy policy complies with the GDPR regulation.

You have the right to know what information we hold about you. If you have any questions about your personal data, please contact our customer service. For individual and urgent questions, we may also process notified data requests by telephone and e-mail within the limits of the law. For more extensive requests for personal data, please use the data request form below. The form should be delivered to the address indicated on the request form, either by post or by hand. We will respond to requests for personal data within 30 days of receipt.

You also have the right to lodge a request for action with the Data Protection Ombudsman if you consider that the processing of personal data concerning you infringes the law on the processing of personal data. With your consent, the matter may also be referred to the EDPS by a non-profit organisation promoting the protection of personal data.

Other rights of data subjects are set out in our Privacy Policy.


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